Fully insured

Owner-Operated

Pet-friendly

Fully insured

Owner-Operated

Pet-friendly

More Than Clean. Truly Cared For: The InGlow Cleaning Story

Where Corporate Excellence Meets Genuine Care

At InGlow Cleaning, we believe cleaning isn't just about surfaces. It's about creating spaces where people thrive.

Founded on principles of excellence, education, and empathy, we bring a unique combination of corporate rigor and heartfelt service to every home and business we touch.

Our story is one of transformation: from corporate boardrooms to family living rooms, from immigrant dreams to community realities, from cleaning as a task to cleaning as an act of care.

Our Founder: Ingrid Sobral's Journey

From Corporate Leadership to Cleaning Entrepreneurship

InGlow Cleaning was founded by Ingrid Sobral, whose journey embodies the American dream through hard work, education, and unwavering commitment to excellence.

A Foundation in Corporate Excellence

Before founding InGlow, Ingrid gained extensive corporate experience maintaining facilities for major brands including:

  • AT&T Corporate Facilities
  • Home Depot Stores
  • Lowe’s Locations
  • Major Retail Chains

This corporate background provided the foundation for our systematic approach to cleaning—transforming corporate protocols into residential and commercial excellence.

Pedagogical Principles Applied to Cleaning

With a background in education, Ingrid brings a unique pedagogical approach to cleaning services:

  • Systematic methodology development
  • Team training and development focus
  • Very clear communication
  • Continuous improvement mindset
  • Care-focused service delivery

Immigrant Entrepreneurship in Action

As an immigrant business owner, Ingrid understands:

  • The value of hard work and dedication
  • The importance of building trust in new communities
  • Multicultural communication and understanding
  • The American dream of building something meaningful through service

Our Corporate Experience: The Foundation of Our Standards

What Corporate Training Taught Us

Our experience with major corporations shaped our approach to cleaning:

Systematic Protocols from AT&T

  • Consistent quality standards across all locations
  • Detailed checklists and documentation
  • Regular quality assurance processes
  • Security and confidentiality protocols 
  • Large facility management systems

Retail Excellence from Home Depot & Lowe's

  • High-traffic area maintenance
  • Customer-facing space presentation
  • Supply chain and inventory management 
  • Multi-location consistency 
  • Brand representation through cleanliness

Corporate-Grade Systems for Your Space

We’ve adapted corporate systems for residential and commercial use:

  • 52-point regular cleaning checklist
  • 88-point deep cleaning protocol
  • Quality control walk-through procedures
  • Client satisfaction measurement
  • Continuous training programs

Our Pedagogical Approach: Cleaning as an Act of Care

Why Education Matters in Cleaning

Our founder’s educational background informs every aspect of our service:

Systematic Learning and Improvement

  • Ongoing team training and development 
  • Client feedback integration – Process refinement based on results 
  • Knowledge sharing across teams 
  • Skill building for specialized services

Communication and
Understanding

  • Clear client instruction and expectation setting 
  • Multilingual team capabilities
  • Cultural sensitivity and understanding 
  • Educational approach to client questions 
  • Transparent process explanations

Development-Focused
Service

  • Team member growth and advancement 
  • Client relationship building 
  • Community education about cleaning best practices 
  • Professional development in the cleaning industry 
  • Mentorship and leadership development

Our Core Values: The Principles That Guide Us

Honesty in All Interactions

  • Transparent pricing with no hidden fees
  • Honest assessment of cleaning needs
  • Clear communication about capabilities
  • Ethical business practices
  • Truthful service reporting

Respect for Multicultural Diversity

  • Multilingual team serving diverse communities
  • Cultural understanding in service delivery
  • Respect for different household traditions
  • Inclusive hiring and team development
  • Community partnership and support

Overdelivery as Our Standard

  • Exceeding rather than meeting expectations
  • Attention to details others might miss
  • Additional value in every service
  • Going above minimum requirements
  • Surprise-and-delight service moments

Client Satisfaction Focus

  • Client needs as priority one
  • Flexible adaptation to individual requirements
  • Responsive communication
  • Satisfaction guarantee on all services
  • Long-term relationship building

Professional Responsibility

  • Licensed, bonded, and insured protection
  • Background-checked team members
  • Professional conduct standards
  • Reliability and consistency
  • Accountability for our work

Our Team: The People Behind the Service

Carefully Selected Professionals

Every InGlow team member undergoes:

  • Comprehensive background checks
  • Reference verification
  • Skills assessment
  • Cultural fit evaluation
  • Commitment to our values assessment

 

Continuous Training and Development

Our team receives ongoing training in:

  • Latest cleaning techniques and technologies
  • Product knowledge and safety
  • Customer service excellence
  • Specialized service protocols
  • Professional development skills

 

Multilingual Capabilities

Our team serves clients in:

  • English
  • Español (Spanish)
  • Português (Portuguese)

 

This multilingual capability allows us to serve Northeast Ohio’s diverse communities with clear communication and cultural understanding.

Our Community Commitment

Woman-Owned Business Advocacy

As a woman-owned business, we:

  • Support other women entrepreneurs
  • Provide opportunities for women in the cleaning industry
  • Advocate for women-owned business recognition
  • Mentor aspiring female business owners
  • Participate in women’s business networks

Immigrant-Owned Business Leadership

As an immigrant-owned business, we:

  • Understand the immigrant experience in business
  • Support immigrant entrepreneurship
  • Provide employment opportunities for immigrants
  • Bridge cultural understanding in business
  • Demonstrate immigrant business success

Local Community Involvement

We’re committed to Northeast Ohio through:

  • Local hiring and employment
  • Community service participation
  • Support for local businesses
  • Environmental responsibility in our operations
  • Educational outreach about cleaning and maintenance

Our Cleaning Philosophy

More Than Surface Cleaning

We believe cleaning should:

  • Create healthier living and working environments
  • Reduce stress and create peace of mind
  • Support overall well-being through cleanliness
  • Enhance property value and appearance
  • Create spaces where people can thrive

The InGlow
Difference

What sets us apart isn’t just what we clean, but how we clean:

  • With attention to detail
  • With systematic thoroughness
  • With genuine care and respect
  • With corporate-grade standards
  • With educational understanding

Our Promise
to You

When you choose InGlow Cleaning, you receive:

  • Corporate experience applied to your space
  • Pedagogical approach to service delivery
  • Woman-owned business understanding
  • Immigrant-entrepreneur dedication
  • Genuine care in every interaction

Our Service Methodology

The InGlow System

Our proprietary cleaning system combines:

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2
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Assessment Phase

  • Detailed space evaluation 
  • Client need identification 
  • Customized plan development 
  • Special requirement documentation

Execution Phase

  • Systematic room-by-room approach 
  • Checklist completion tracking 
  • Quality control during service 
  • Adjustments based on findings

Verification Phase

  • Final walk-through with client 
  • Satisfaction confirmation 
  • Feedback collection 
  • Service documentation

Improvement Phase

  • Performance review 
  • Process refinement 
  • Client follow-up 
  • Continuous enhancement

Why Our Background Matters for Your Space

Corporate Experience
Benefits for You

  • Consistency you can count on
  • Systems that ensure thoroughness
  • Professional standards in every service
  • Large-scale efficiency for your property
  • Quality assurance processes

Educational Approach
Advantages

  • Clear communication about services
  • Training excellence in execution
  • Systematic methodology
  • Continuous improvement focus
  • Knowledge sharing benefit

Entrepreneurial Spirit
Impact

  • Personal investment in your satisfaction
  • Flexibility and adaptability
  • Innovation in service delivery
  • Direct accountability
  • Passion for excellence

Frequently Asked Questions About Our Company

Our pedagogical approach means we apply educational principles to cleaning services. 

This includes systematic training for our teams, clear communication with clients, continuous improvement based on feedback, and an educational mindset in all our operations—treating each cleaning as an opportunity to learn and improve.

Corporate facilities demand consistent, high-standard cleaning with detailed protocols and quality assurance. 

We bring these same systems to residential cleaning, ensuring thoroughness, consistency, and professional standards that exceed typical residential cleaning expectations.

These identities inform our service approach with empathy, understanding of diverse needs, appreciation for hard work, and commitment to building trust. 

We bring unique perspectives that enhance our customer service and community relationships.

Yes, every team member undergoes comprehensive training in our corporate-developed systems, including detailed checklists, quality assurance protocols, and customer service standards adapted from our corporate experience.

Through our systematic approach: detailed checklists for every service type, regular quality inspections, ongoing training, and clear protocols that ensure every team member delivers the same high standard of service.

We believe cleaning is an act of care, not just a task. 

Our combination of corporate systems, educational approach, and genuine care creates a service experience that goes beyond surface cleaning to truly enhance living and working environments.

Absolutely. We apply corporate systems to our scheduling, quality control, training, client communication, and business management—bringing large-company efficiency and reliability to our local service business.

Our multilingual teams can communicate clearly with diverse clients, understand cultural nuances in service expectations, and build stronger relationships within Northeast Ohio’s multicultural communities.

We use eco-friendly cleaning products when appropriate, implement efficient cleaning methods to reduce waste and resource use, and continually evaluate our environmental impact as part of our commitment to community responsibility.

Our systematic approach includes assessment and customization phases for every client. We document special requirements, develop tailored solutions, and apply our corporate problem-solving experience to address unique cleaning challenges effectively.

Our Vision for the Future

Continuing Our Journey of Excellence

We’re committed to:

  • Expanding our service areas throughout Northeast Ohio
  • Developing new cleaning methodologies and technologies
  • Growing our team with the same quality standards
  • Enhancing our community involvement
  • Setting new standards in the cleaning industry

Building on Our Foundation

As we grow, we remain true to our core:

  • Corporate-grade standards in every service
  • Pedagogical approach to continuous improvement
  • Woman-owned and immigrant-owned identity
  • Genuine care in client relationships
  • Community commitment and responsibility

Ready to Experience the InGlow Difference?

Join the thousands of Northeast Ohio homeowners and business owners who have discovered cleaning service that combines corporate excellence with genuine care.

Experience for yourself how our unique background, corporate experience, educational approach, and entrepreneurial spirit, creates cleaning service that truly cares for your space.

Contact us today to schedule your first service and experience why our story matters for your space.

Building Trust Through Experience

Areas We Serve

Bringing Our Story to Northeast Ohio