Fully insured
Owner-Operated
Pet-friendly
Fully insured
Owner-Operated
Pet-friendly
Welcome to the InGlow Privacy Policy. This page explains how we collect, use, and protect your personal information – because your trust matters to us.
Whether you’re visiting our website or booking a cleaning service, we’re committed to keeping your data safe and being transparent about how we handle it.
This policy applies to all information collected through our website, services, and communications. By using our services, you agree to the practices described here.
We collect information you share with us directly, as well as data automatically collected when you browse our site.
This helps us offer accurate quotes, schedule services, and improve your experience.
You may voluntarily provide personal information when you: Request a quote or schedule a cleaning Sign up for our newsletter or updates Contact our support team Participate in a survey or promotion
This may include your name, email address, phone number, service address, and any other details relevant to your cleaning needs.
When you visit our site, we may automatically collect: Device info: IP address, browser type, operating system Usage data: Pages viewed, time spent, clicks, and similar navigation info
We use cookies and similar tools to collect this data and improve your browsing experience.
We use your information to offer you a better, more personalized experience: To deliver our services: Process requests, schedule appointments, send quotes, and handle payments To communicate with you: Send service updates, confirmations, and – with your permission – promotional content To improve our website: Understand how visitors interact with our content and optimize your experience To protect our business: Monitor security and prevent fraud To meet legal requirements: Comply with applicable laws and regulations
If you’re located in the European Economic Area or the UK, we process your data based on your consent, the performance of a contract, or our legitimate business interests – always respecting your rights.
We only share your data in limited, controlled situations: With trusted service providers: Such as payment processors or email platforms — all bound by confidentiality agreements In case of business transition: Like a merger or acquisition — with notice to you To comply with the law: When required by legal authority
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We take security seriously. Your information is protected by technical and organizational measures like encryption, access controls, and secure servers.
That said, no online transmission is 100% secure. While we do our best, we can’t guarantee absolute security.
Depending on where you live, you may have the right to: Access and correct your personal data Request deletion of your information (subject to legal limits) Opt out of marketing anytime — just click “unsubscribe” in any email Manage cookies through your browser settings
To exercise your rights, contact us using the info at the end of this policy.
Our services are not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has shared information with us, please reach out so we can remove it.
We may update this Privacy Policy from time to time. Any changes will be reflected here, with an updated “Last Updated” date. We encourage you to review this page periodically.
Last updated: JAN 1, 2026
Have questions or concerns? Want to exercise your privacy rights? We’re here to help.
InGlow
Phone: +1 (216) 453-6550
Email: contact@inglowcleaning.com
We collect information you share directly – like your name, email, phone number, and service address – when you request a quote or book a cleaning.
We also collect anonymous technical data like your IP address and browser type when you browse our site.
We use your info to provide our services: scheduling cleanings, sending quotes, and keeping you informed. We also use anonymous data to improve our website.
If you opt in, we may send occasional updates or promotions.
No, never. We do not sell, rent, or trade your data. We only share it with trusted partners (like payment processors) who help us run our business, and they are required to protect your data.
We use industry-standard security tools like encryption and access controls to protect your data. While we take strong measures, no system is 100% secure.
Yes. Just click the “unsubscribe” link at the bottom of any marketing email. You’ll still receive important service-related messages like appointment confirmations.
We keep your information only as long as needed to provide our services or meet legal obligations. After that, it’s securely deleted or anonymized.
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your data. To exercise these rights, contact us directly.
You can reach us by phone at +1 (216) 453-6550 or through the contact form on our website. We’re here to help.